Dispatch Center Information

Phone Numbers:

All Emergencies - 911
Police Dispatch - 715-273-5051 

Help Us To Help You!!

The Pierce County Dispatch Center is asking for your support and help in the fight against crime

The law enforcement agencies cannot effectively curb crime without the assistance of responsible citizens. We are asking for you to call and report anything you may observe which is of a suspicious nature or an act which is endangering a person or property.

Some people fail to call the police simply because they are not aware of what is suspicious or they assume someone else has already reported the activity.

Call the Pierce County Dispatch Center immediately about all suspicious activity and do it yourself. 
We need your help to make your community win the fight against crime

What To Expect When You Call:

The Pierce County Dispatch Center responds to a variety of requests for assistance. To avoid confusion, here are some suggestions that will help you when calling for assistance:

  • Remain calm
  • If possible, call from a room where you can see what is going on.
  • Be sure to tell the dispatcher exactly what is happening. Be as specific and descriptive as possible, paying attention to suspect/s (how many, race, age, clothing, height, weight, hair) and vehicles (car, truck, bicycle, color, license plate, location).
  • Let the dispatcher ask the questions in the order he/she needs the information.
  • Stay on the phone and answer the dispatcher's questions. Your information may be simultaneously broadcast to responding officers. (The dispatcher types your information into a terminal while you talk.)
  • Be patient. Calls are handled by priority, with life threatening and in-progress calls given top priority.
  • Report crimes and suspicious incidents as soon as you become aware of them.
  • "When in doubt, call us out!"

Putting It All Together:

(Information Checklist)  

  1. Why are you calling?
    1. Crime
      • In Progress?
    2. Accident
      • Injuries?
    3. Disturbance
      • Family or street fight?
      • Are weapons involved?
  2. Where is the location of the problem?
    1. Exact address:
    2. Hundred block:
    3. Cross street:
  3. What is your name, address, and the phone number you are calling from? (In case sheriff needs additional information or clarification after your original call) You may request that the officer not come to your home.
  4. Are there suspects? What are their descriptions?
    1. Weapon used?
    2. Vehicle involved?
      • Description:
      • License number:
      • Direction of travel:
    3. Suspect description?    
      • How many Direction of travel , Physical description
      • Sex:
      • Age:
      • Race:
      • Height:
      • Weight:
      • Beard/Mustache:
      • Hair:
      • Eyes:
      • Clothing and Type

I Want To Help, But What Is Suspicious?

Basically, when you observe something that appears out of place for your neighborhood or for that time of day. Some of the most obvious things to watch for and report to the police are:

  • A stranger entering a neighbor's home.
  • A scream heard anywhere might be a call for help.  
  • Offers of merchandise at low prices may be stolen property.  
  • Someone going door-to-door. If you observe them try the door after they find no one is home---call the Sheriff.
  • Anyone peering into parked cars may be looking for a car to steal or for valuables left displayed in the car.
  • A vehicle parked in front or near a residence, loading the vehicle with property. Anyone loitering near street corners, around schools, parks or secluded areas.

Who Will I Be Talking With?

When you dial 9-1-1 or 273-5051, you will reach a centralized Emergency Operations Center in the Sheriff's Dispatch Center.

The person answering the phone is a trained dispatcher who will take all the information from you and relate it immediately (often simultaneously) to the appropriate party. This dispatcher is trained in all aspects of emergency situations and radio transmissions. It is important that the dispatcher has complete and accurate information so that your call can be handled with expediency.