Pierce County POLICY: Board Planning
The Pierce County Department of Human Services Board believes in the importance of planning to deliver effective and efficient programs and services that are based on the needs and preferences of current and potential clients and the general community of Pierce County. The Board and Director will regularly conduct an assessment to assist in the planning process. The assessment will review the Department’s service capabilities and analysis of trends likely to impact the future of the Department. The Board and Director will then develop an organizational plan based on identified needs and preferences of current and potential clients and the Department’s service capabilities.The Board will regularly survey clients and the general citizenship for feedback about the Department’s programs and services. Information gathered could include, but not be limited to:
- Satisfaction with programs and services;Reaction to potential new programs and services being considered;Ideas for improvement of current programs and services; and
- Ideas for new programs and services to meet community needs.
Information gathered will be used to develop the Department’s annual budget and may be used to refine or change strategic/long-range planning.
REFERENCE
Wisconsin Statute 46.23